Employer expectations on the performance of graduates through KSA (knowledge, skills and attitudes) with reference to banking sector in Muscat, Sultanate of Oman

Dr. Sandip Shinde; Qais Al Balushi,; Al Yaqdhan Al Rashdi; Majid Adam Al-Zadjali; Abdul Hameed Al Shabibi

doi:10.18535/ijsrm/v10i4.em12

Abstract

The purpose of this study is to find out the gap between employer expectations and performance of graduates through KSA (Knowledge, skills and attitude) approach in banking sector in Muscat, Sultanate of Oman. The main area which has been covered in this research is related to expectations and performance of graduates through knowledge, skills and attitude. Questionnaire for the survey was designed to find out the gap between expected and actual performance of graduates through KSA. To analyze the findings, descriptive and correlation analysis has been used. The results of the analysis are very important and significant for employers, graduates who have recently joined the banking sector and educational institutions. Firstly, Educational institutions should work on scaling up the skills of the graduates. Secondly, organizations should scale down the expectations from the new employees and also should work on enhancing their capabilities. Thirdly, graduates who have recently joined banking sector should work on enhancing their knowledge, skills and attitude required for the organization.

The conclusion leads to recommendations to the educational institutions as well as employer to modify their curriculum and training programs to enhance the capabilities of the new employees.

Keywords: KSA, Knowledge, Skills, Attitudes, Employer expectations.

Keywords

KSAKnowledgeSkillsAttitudesEmployer expectations

References

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Velasco, M. (2012). More than just good grades: candidates’ perceptions about the skills and attributes employers seek in new graduates. Journal of Business Economics & Management, 13, 499-517Google Scholar ↗
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[refR-1] Ariel M. Plantilla (DBA) 2017 Graduates Performance in the Workplace: Employers‟ Perspective, Asia Pacific Journal of Multidisciplinary Research, Vol. 5, No. 2, May 2017Google Scholar ↗

[refR-2] Badave, S. (2016). Impact of Workplace environment on performance of employees in Manufacturing Industries: Literature review. https://www.researchgate.net/publicationGoogle Scholar ↗

[refR-3] Bbamantra (2016). Research methodology. https://bbamantra.com/research-methodology/Google Scholar ↗

[refR-4] Carvalho, T. & Santiago, R. (2015). Professionalism, Managerialism and Reform in Higher Education and the Health Services: The European Welfare State and Rise of the Knowledge Society. Basingstoke. Palgrave Macmillan.Google Scholar ↗

[refR-5] Farooq, S. (2011). ‘The Utilization of Education and Skills: Incidence and Determinants among Pakistani Graduates.’ The Pakistan Development Review, Vol. 50(3).Google Scholar ↗

[refR-6] Kumar, D., & Jain, V. (2010). Survival skills of business management graduates: A study with reference to retail and banking. Far East Journal of Psychology and Business, 1(1), 49-77.Google Scholar ↗

[refR-7] Kashmanian R (2016), Corporate environmental sustainability strategy, Journal of corporate citizenshipGoogle Scholar ↗

[refR-8] McIlveen, P. (2018). Defining employability for the new era of work: A submission to The Senate Select Committee on the Future of Work and Workers. Canberra, Australia: The Senate.Google Scholar ↗

[refR-9] Milner, M. M., & Hill, W. Y. (2008).Examining the skills debate in Scotland .International Journal of Management Education , 6(3), 13-20.Google Scholar ↗

[refR-10] Rajni, K. (2011).Exploring employer’s expectations with changing market trends: A study in reference to new emerging potential & promising B-schools in NCR region. International journal of management and strategy, 2(11), Jan- June 2011.Google Scholar ↗

[refR-11] (REH, 2019 )https://www.thebalancecareers.com/understanding-knowledge-skills-and-abilitiesGoogle Scholar ↗

[refR-12] Staiculescu, C., Lacatus, M. L., & Livinti, R. (2021). Employers expectations and requirements. Case study: Employers of Schools of Economics and Business Graduates in Romania. Proceedings of the International Conference on Business Excellence, 15(1), 185–195Google Scholar ↗

[refR-13] Sithole, S. (2015). Quality in Accounting Graduates: Employer Expectations of the Graduate Skills in the Bachelor of Accounting Degree. European Scientific Journal, 11(2), 165-180.Google Scholar ↗

[refR-14] Velasco, M. (2012). More than just good grades: candidates’ perceptions about the skills and attributes employers seek in new graduates. Journal of Business Economics & Management, 13, 499-517Google Scholar ↗

[refR-15] Zvaigzne, A. (2017). Meeting employers’ expectations on employability competencies of higher education graduates. https://www.researchgate.net/publication/325206642Google Scholar ↗