A Case Study on The Effects of Human Resource Shortages on Project Management in The Uk Health Sector: Focusing on Achieve Care Solutions Agency

David Oyekunle; Taiwo Osiname; Tumini Abbey

doi:10.18535/ijsrm/v11i12.em09

Abstract

The healthcare sector, one of the most in-demand sectors in the UK, is currently facing a shortage of human resources. This shortage is due to several factors, including a high turnover rate, an aging workforce, and a lack of younger staff entering the sector. This study explores the impact of human resource shortages on project management within the UK healthcare sector, focusing on Achieve Care Solutions Agency.

To understand the context of this shortage, we surveyed 50 professionals from Achieve Care Solutions Agency. Out of the questions asked, 85% of the responses were properly returned. The data was then analyzed using graphical statistics to create averages, tables, and graphs showing frequency and percentages.

The findings of the study suggest that training has a positive effect on the motivation of Achieve Care's human resources. The current workforce in social care is experienced, and compassionate, and values their work, primarily because they feel appreciated and well-trained. However, the critical shortage of human resources is negatively impacting the UK's healthcare system and organizations like Achieve Care.

This study highlights the need for a healthcare delivery system adequately staffed with human resources. It emphasizes the importance of providing everyone with access to the guidance, support, and care they need to live fulfilling lives. Despite the challenges posed by human resource shortages, the healthcare sector presents a promising career path with a bright future, especially as other industries contract due to increased automation.

Keywords

Human resources shortagesHealthcare sectorProject managementAchieve care agencyHealthcare system

References

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[refR-1] Ahmad, S., & Schroeder, R. (2002). The impact of human resource management practices on operational performance: recognizing country and industry differences. Journal Of Operations Management, 21(1), 19-43. doi: 10.1016/s0272-6963(02)00056-6DOI ↗Google Scholar ↗

[refR-2] Anand, S. and Bärnighausen, T., 2004. Human resources and health outcomes: cross-country econometric study. The Lancet, 364(9445), pp.1603-1609. doi: 10.1016/s0140-6736(04)17313-3DOI ↗Google Scholar ↗

[refR-3] APEC (2013), “Building natural disaster response capacity: sound workforce strategies for recovery and reconstruction”, Human Resources Development Working Group, Asia Pacific Economic Cooperation (APEC), available at: http://publications.apec.org/publication-detail.php?pub_id=1534 (accessed 26 July 2022).Google Scholar ↗

[refR-4] Barnow, B., Trutko, J., & Piatak, J. (2013). How Do We Know Occupational Labor Shortages Exist? Employment Research, 20(2), 4-6. doi: 10.17848/1075- 8445.20(2)-2DOI ↗Google Scholar ↗

[refR-5] Blanchard, P., J.-P. Huiban, A. Musolesi, and P. Sevestre. 2013. “Where There Is a Will, There Is a Way? Assessing the Impact of Obstacles to Innovation.” Industrial and Corporate Change 22 (3): 679–710. doi: https://doi.org/10.1093/icc/dts027.DOI ↗Google Scholar ↗

[refR-6] Brown, C., Martineau, F., Spry, E., & Yudkin, J. (2011). Postgraduate training in global health: ensuring UK doctors can contribute to health in resource-poor countries. Clinical Medicine, 11(5), 456-460. doi: 10.7861/clinmedicine.11-5- 456DOI ↗Google Scholar ↗

[refR-7] Burke, R. J., & Ng, E. (2006). The changing nature of work and organizations: Implications for human resource management. Human resource management review, 16(2), 86-94Google Scholar ↗

[refR-8] Campbell, D., Edgar, D., & Stonehouse, G. (2011). Business strategy: an introduction. Macmillan International Higher Education.Google Scholar ↗

[refR-9] Chang, Y., Wilkinson, S., Potangaroa, R. and Seville, E. (2011b), “Identifying factors affecting resource availability for post-disaster reconstruction: a case study in China”, Construction Management and Economics, Vol. 29 No. 1, pp. 37-48.Google Scholar ↗

[refR-10] Chen, L., Evans, T., Anand, S., Boufford, J., Brown, H., & Chowdhury, M. et al. (2004). Human resources for health: overcoming the crisis. The Lancet, 364(9449), 1984-1990. doi: 10.1016/s0140-6736(04)17482-5DOI ↗Google Scholar ↗

[refR-11] Drennan, V., & Ross, F. (2019). Global nurse shortages—the facts, the impact and action for change. British Medical Bulletin, 130(1), 25-37. doi: 10.1093/bmb/ldz014DOI ↗Google Scholar ↗

[refR-12] Dubey, R., & Gunasekaran, A. (2015). Shortage of sustainable supply chain talent: an industrial training framework. Industrial and Commercial Training.Google Scholar ↗

[refR-13] Fortune, J., White, D., Jugdev, K and Walker, D. (2013), “An exploratory study of project success with tools, software and methods”, International Journal of Managing Projects in Business, Vol. 6 No. 3, pp.534-551Google Scholar ↗

[refR-14] Liu, J. X., Y. Goryakin, A. Maeda, T. Bruckner, and R. Scheffler (2016), ‘Global health workforce labor market projections for 2030’, Policy Research working paper: no. WPS 7790. Washington, DC: World Bank Group.Google Scholar ↗

[refR-15] Marzo, F. and Mori, H. (2012), “Crisis response in social protection social protection and labour”, Discussion Paper No. 1205, The World Bank, Washington, DC.Google Scholar ↗

[refR-16] Preston, S. and Bank, W., 1994. World Development Report 1993: Investing in Health. Population and Development Review, 20(2), p.464.Google Scholar ↗

[refR-17] Shah, C., & Burke, G. (2014). Skills shortages: concepts, measurement and implications Ensure boundaries for these boxes stay the same Skills shortages: concepts, measurement and implications.Google Scholar ↗

[refR-18] Sterckx, S., & Cockbain, J. (2014). The UK National Health Service's ‘Innovation Agenda’: Lessons on Commercialization and Trust. Medical Law Review, 22(2), 221-237. doi: 10.1093/medlaw/fwu004DOI ↗Google Scholar ↗

[refR-19] Turner, J.R. and Müller, R, 2003, “On the nature of the project as a temporary organization”, International Journal of Project Management, 21(1), 1-8.Google Scholar ↗

[refR-20] World Health Organization (WHO). (2004). WHO Estimates of Health Personner: Physicians, Nurses, Midwives, Dentists, Pharmacists. Geneva: World Health Organization.Google Scholar ↗

[refR-21] Winter, M., Smith, C., Morris, P., & Cicmil, S. (2006). Directions for future research in project management: The main findings of a UK government-funded research network. International journal of project management, 24(8), 638-649.Google Scholar ↗

[refR-22] Zhou, Q., Tian, W., Wu, R., Qin, C., Zhang, H., & Zhang, H. et al. (2022). Quantity and Quality of Healthcare Professionals, Transfer Delay and In-hospital Mortality Among ST-Segment Elevation Myocardial Infarction: A Mixed- Method Cross-Sectional Study of 89 Emergency Medical Stations in China. Frontiers In Public Health, 9. doi: 10.3389/fpubh.2021.812355DOI ↗Google Scholar ↗