Abstract

Lecturer performance is a critical determinant of higher education quality, particularly in private universities that face increasing competition and resource limitations. This study aims to examine an integrated model of motivation, organizational culture, and work environment as antecedents of Organizational Citizenship Behavior (OCB) and their implications for lecturer performance. Using a quantitative approach, data were collected from lecturers at private universities through a structured questionnaire and analyzed using structural equation modeling (SEM). The results demonstrate that motivation, organizational culture, and work environment have significant positive effects on OCB. Furthermore, OCB exerts a significant positive influence on lecturer performance and partially mediates the relationships between the antecedent variables and performance. These findings indicate that lecturer performance is not solely driven by formal job requirements, but also by discretionary behaviors fostered through supportive organizational and psychological conditions. This study contributes to the literature by validating OCB as a key behavioral mechanism linking motivation, organizational culture, and work environment to performance in the context of private higher education. Practically, the findings provide insights for university management to enhance lecturer performance through integrated human resource strategies focusing on motivation enhancement, cultural strengthening, and work environment improvement.

Keywords

  • Motivation Arganizational Culture Work Environment Organizational Citizenship Behavior Lecturer Perf

References

  1. Abbasi, A. (2023). Linking organizational culture and citizenship behavior: The mediating role of psychological climate and institutional support. Cogent Social Sciences.
  2. A.F Stoner, James dan Edward Freeman 2017 (eds), Manajemen Jilid I, terj. Alexander Sindoro, Jakarta. PT. Prahallindo.
  3. Allen, T. D., & Rogelberg, S. G. (2021). The Oxford handbook of organizational citizenship behavior. Oxford University Press.
  4. Afandi, P. (2021). Manajemen Sumber Daya Manusia. Pekan Baru: Zanafa Publishing.
  5. Amirah, S., Nirwana, & Neviyarni. (2025). Konsep dan Penerapan Motivasi dalam Belajar. Jakarta: Prenadamedia Group.
  6. Anwar Prabu Mangkunegara,2018. Manajemen Sumber Daya Manusia Perusahaan. PT. Remaja Rosda Karya, Bandung
  7. Armstrong. (2018). Principles of Marketing 7e (13th ed., Vol. 7e). Pearson Australia.
  8. www.pearson.com.au
  9. Clelland, M.c ,Veithzal Rivai (2017). Creating a Culture of Competence. New York: John Wiley & Sons, Inc
  10. Chen, C. A., & Hsieh, C. W. (2019). Intrinsic motivation, organizational culture, and organizational citizenship behavior. Public Personnel Management, 48(4), 684โ€“707. https://doi.org/10.1177/0091026019829165
  11. Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021). Organizational behavior: Improving performance and commitment in the workplace (7th ed.). McGraw-Hill Education.
  12. Cameron, K. S., & Quinn, R. E. (2022). Diagnosing and Changing Organizational Culture. Jossey-Bass.
  13. Camacho, L. J. (2024). Examining the role of organizational culture on organizational citizenship behavior: The mediating role of environmental knowledge and attitudes toward energy savings. Behaviors, 14(9), 193โ€“210.
  14. Daft, R. L. (2021). The Leadership Experience (8th ed.). Cengage Learning.
  15. Dessler, G. (2020). Human Resource Management Sixteenth Edition Gary Dessler Florida International University. Florida: Pearson.
  16. Edy Sutrisno, (2019). Manajemen Sumber Daya Manusia. Cetak ke sebelas. Prananda Media Group, Jakarta.
  17. Effendy, Onong Uchjana. 2015. Ilmu, Komunikasi Teori dan Praktek Komunikasi. Bandung: PT. Citra Aditia Bakti
  18. Fitriani, S., & Yusuf, M. (2020). Kualitas lingkungan kerja dan pengaruhnya terhadap perilaku kewargaan organisasi. Jurnal Psikologi Industri dan Organisasi, 8(4), 289โ€“302.
  19. Frontiers in Psychology. (2024). Work environment, psychological climate, and organizational citizenship behavior in academic institutions. Frontiers in Psychology.
  20. Frontiers in Education Research Group. (2022). Organizational culture and citizenship behavior in academic institutions: A study on extra-role commitment. Frontiers in Education.
  21. Fein, S., et al. (2023). Academic culture, trust, and OCB among university staff.
  22. Frontiers in Psychology.
  23. Gibson, J. L., Ivancevich, J. M., Donnelly, J. H., & Konopaske, R. (2019). Organizations: Behavior, Structure, Processes. New York: McGraw-Hill Education.
  24. Griffin, Ricky W., and Moorhead, Gregory., 2014. Organizational Behavior: Managing People and Organizations. Eleventh Edition. USA: South Western.
  25. Griffin, Ricky W. 2016. Manajemen; edisi ketujuh jilid 1. Jakarta: Erlangga Griffin,2022, buku pengantar bisnis edisi ke 10 erlangga
  26. Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
  27. Hani, T. Handoko. 2014. Manajemen Personalia dan Sumber Daya Manuasia. Yogyakarta :BPFE-Yogyakarta.
  28. Hani, T. Handoko. 2018. Manajemen Personalia dan Sumber Daya Manusia. Yogyakarta :BPFE-Yogyakarta.
  29. Harrison, A., & Miller, J. (2022). Academic work environment and extra-role behavior among university faculty: A relational approach. Journal of Higher Education Studies, 14(3), 112โ€“128.
  30. Herzberg, F. (1968). One More Time: How Do You Motivate Employees? Harvard Business Review, 46(1), 53โ€“62.
  31. Herwati, E., Sari, R. N., & Ramadhan, A. (2023). Motivasi dalam Pendidikan: Konsep, Teori, dan Aplikasi. Bandung: Alfabeta.
  32. Hersey, P., Blanchard, K. H., & Johnson, D. E. (2013). Management of Organizational Behavior: Leading Human Resources. Boston: Pearson.
  33. Indrawan, R., & Yaniawati, P. (2017). Metodologi Penelitian Kuantitatif, Kualitatif, dan Campuran (N. F. Atif (ed.); Revisi). Refika Aditama.
  34. Li, X., & Chen, H. (2022). The role of supportive work environment in fostering Organizational Citizenship Behavior. International Journal of Organizational Behavior Studies, 15(1), 33โ€“49.
  35. Luthans, F. 2016. Organization Behavior. New York: Mc Graw Hill International Luthans, F. 2016. Organization Behavior. New York: Mc Graw
  36. Hill InternationalNitisemito, A. (2019). Manajemen Personalia (4th ed.). Ghalia Indonesia.
  37. Luthans, F. (2021). Organizational behavior: An evidence-based approach (14th ed.). McGraw-Hill Education.
  38. Luthans, F. 2016. Organization Behavior. New York: Mc Graw Hill InternationalUma Sekaran. 2017. Metode Penelitian untuk Bisnis. Jakarta: Salemba Empat.
  39. Luthans, F. (2020). Organizational Behavior: An Evidence-Based Approach (14th ed.). McGraw-Hill.
  40. Mangkunegara, A. P. (2017). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya.
  41. Markos, S. (2022). Organizational citizenship behaviors and organizational culture in higher education institutions. International Journal of Educational Development Studies
  42. McClelland, D. C. (1961). The Achieving Society. Princeton, NJ: Van Nostrand. McClelland, D. C. (1987). Human motivation. Cambridge University Press.
  43. McClelland, D. C. (dalam Robbins, S. P., & Judge, T. A. (2023)). Organizational Behavior (19th ed.). Pearson.
  44. McShane, S. L., & Von Glinow, M. A. (2018). Organizational Behavior (8th ed.). New York: McGraw-Hill Education.
  45. Megawati, R., & Damayanti, M. (2021). Peran dosen pembimbing skripsi dalam proses penyelesaian tugas akhir mahasiswa. Journal of Health, Education, Economics, Science, and Technology, 4(1), 33โ€“39.
  46. Muallif. (2024). Dosen: Peran, tantangan, dan pentingnya dalam pendidikan tinggi. Universitas Islam An Nur Lampung. https://an-nur.ac.id/dosen-peran-tantangan-dan- pentingnya-dalam-pendidikan-tinggi
  47. Mulyono, H. (2023). Motivasi Kerja Dosen dan Implikasinya terhadap Kinerja Akademik. Yogyakarta: Deepublish.
  48. Murgijanto, A. (2022). Manajemen Sumber Daya Manusia dalam Pendidikan Tinggi. Surabaya: Laksana Ilmu.
  49. Ndraha. (2015). Teori Budaya Kerja, Cetakan ketiga. Yogyakarta; Gajah Mada University Press.
  50. Nugroho, D., Setyaningsih, M., & Lestari, R. (2023). Work environment and its impact on OCB in higher education institutions. Jurnal Human Resource Development, 11(1), 45โ€“58.
  51. Nursaimatussaddiya, Maipita I, Cen CC, Purnama Sari D, Ekawati YA. Unlocking knowledge: The impact of servant leadership, university culture, and faculty commitment on knowledge sharing. Jurnal Riset Bisnis dan Manajemen. 2025;18(1). doi:10.23969/jrbm.v18i1.20037.
  52. Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. Sage Publications.
  53. Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2018). Organizational citizenship behavior: Its nature, antecedents, and consequences. SAGE Publications
  54. Organ, D. W. (2019). The Conceptualization and Measurement of OCB Revisited. Journal of Organizational Psychology, 14(2), 55โ€“67.
  55. Podsakoff, P. M., Mackenzie, S. B., & Podsakoff, N. P. (2018). The Oxford Handbook of Organizational Citizenship Behavior. Oxford University Press
  56. Podsakoff, P. M., Podsakoff, N. P., MacKenzie, S. B., & Lee, J. Y. (2020). OCB and Organizational Effectiveness: A Meta-Analysis. Academy of Management Annals, 14(3), 635โ€“660.
  57. Rachman, M. (2015). Teori Belajar dan Motivasi. Jakarta: Kencana.
  58. Rahman, A., & Widodo, S. (2023). Lingkungan Kerja dan Pengaruhnya terhadap Organizational Citizenship Behavior Dosen. Jurnal Manajemen Pendidikan Tinggi, 11(1), 45โ€“58.
  59. Rahman, A. (2022). Pengaruh lingkungan kerja terhadap Organizational Citizenship Behavior pada sektor pendidikan. Jurnal Manajemen dan Organisasi, 14(2), 112โ€“125.
  60. Robbins, S. P, & Judge, T. A. (2016). Perilaku organisasi. Jakarta: Salemba empat Robbins, P. Stephen & Judge, Timothy A (2017). Organizational Behavior, Edisi 13, Jilid 1, Jakarta: Salemba Empat
  61. Robbins, S. P., & Judge, T. A. (2019). Perilaku Organisasi. Jakarta: Salemba Empat.
  62. Robbin & Judge. 2015. Perilaku Organisasi Edisi 16. Jakarta. Salemba Empat. Robbin & Judge. 2015. Perilaku Organisasi Edisi 16. Jakarta. Salemba Empat
  63. Robbins, S. P., & Coulter, M. (2016). Management (13th ed.). Boston:
  64. Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior (17th ed.). Boston: Pearson.
  65. Robbins, Coulter. (2018). Management 14th Edition. Canada: Pearson
  66. Robbins, S. P., & Judge, T. A. (2019). Organizational Behavior (18th ed.). Pearson Education.
  67. Robbins, S. P., & Judge, T. A. (2020). Organizational behavior (18th ed.). Pearson Education.
  68. Robbins, S. P., & Judge, T. A. (2021). Organizational Behavior (18th ed.). Pearson Education.
  69. Ria Mardiana Yusuf dan Darman Syarif. (2018). Komitmen Organisasi (Definisi, Dipengaruhi, Mempengaruhi). Nas Media Pustaka. Cet. 1. Makssar-90125.
  70. Rivai, Veithzal. (2018). Manajemen Sumber Daya Manusia untuk Perusahaan dari Teori ke Praktek. Cetakan Pertama. Jakarta: Murai Kencana.
  71. Sardiman, A. M. (2018). Interaksi dan Motivasi Belajar Mengajar. Jakarta: Rajawali Pers.
  72. Schein, E. H. (2010). Organizational Culture and Leadership (4th ed.). San Francisco: Jossey-Bass.
  73. Schein, E. H. (2021). Organizational Culture and Leadership (5th ed.). Wiley.
  74. Schneider, B., & Barbera, K. M. (2014). The Oxford handbook of organizational climate and culture. Oxford University Press.
  75. Sutanto, E. M., & Kurniawan, M. (2020). The influence of work environment and organizational culture on OCB. Journal of Asian Business and Economic Studies, 27(3), 245โ€“258. https://doi.org/10.1108/JABES-12-2019-0123
  76. Smith, T., & Lee, D. (2023). Workplace climate, supervisor support, and voluntary organizational behavior in the education sector. Journal of Organizational Psychology, 18(1), 45โ€“59.
  77. Sundari, F., & Pratama, H. (2021). Hubungan antara lingkungan kerja dan OCB pada dosen perguruan tinggi swasta. Jurnal Ilmu Administrasi dan Bisnis, 9(3), 201โ€“213.
  78. Sugiyono, (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: CV. Alfabeta.
  79. Sugiyono, (2018). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: CV. Alfabeta.
  80. Sule, Tisnawati E., Priansa, Juni D. 2018. Kepemimpinan dan Perilaku Organisasi. Bandung: PT Refika Aditama.
  81. Sutrisno. (2018). Manajemen Sumber Daya Manusia. Jakarta: Kencana.
  82. Sedarmayanti, 2019. Sumber Daya Manusia dan Produktivitas Kerja, Cetakan ketiga, Bandung. CV.Mandar Maju
  83. Sitorus, Raja Maruli Tua. 2020. Pengaruh Komunikasi antarpribadi Pimpinan Terhadap Motivasi Kerja. Surabaya: Scopindo Media Pustaka
  84. Tierney, W. G. (2022). Academic Culture and Organizational Change in Higher Education. Routledge.
  85. Taruh, Ferdinatus, M. S. (2020). Motivasi Kerja (Meniti Suara Hati Menolak Perilaku Korupsi). CV. Budi Utama
  86. Winasis, S., & Sari, N. P. (2021). Motivasi kerja dan perilaku kewargaan organisasi (OCB) pada dosen perguruan tinggi swasta. Jurnal Manajemen Pendidikan, 13(2), 155โ€“ 168. https://doi.org/10.24036/jmp.v13i2.501
  87. Wibowo. (2020). Manajemen Kinerja. Jakarta: Rajawali Pers.
  88. Winardi. 2015. Manajemen Prilaku Organisasi, Edisi Revisi, Prenada Media Group, Jakarta.
  89. Winardi,(2018), Teori Organisasi dan Pengorganisasian, Rajagrafindo Persada, Jakarta Yukl, G(2020). Leadership in Organizations (9th ed.). Pearson Education